Terms & Conditions
Minimum Order:
- US$ 250.00 worth of opening order needs to be placed to be eligible for wholesale account. No minimum order requirement for reorder.
Wholesale discount:
- All wholesale orders get 50% off retail price.
Invoicing:
- You will receive a detailed invoice upon placing your order. Please keep it for your records.
- A secure link will be sent to you just prior to shipping where you can make payment using your credit card.
Payment:
-You will receive an email with a secured link (prior to shipping) to complete payment that you can pay using your credit card or paypal for all orders under $2500.00
- For all orders more than US$2500.00, we will accept checks/bank transfer only. We will work with you on this upon receiving your order.
- All invoices must be paid in full prior to shipping unless approved and agreed upon.
- We will hold your order for 10 business days . We will send you an email to your preferred email id to remind you about pending invoice but if we do not receive payment within 10 business days after issuing then we will have to cancel your order. And your account will be closed in that case.
Shipping:
- Shipping will reflect on your invoice.
- USA orders: We normally ship all orders within USA via FeDex ground and for shipments weighing more than 150lbs we use XPO logistics (freight). If you want us to use your shipping account for shipping then please let us know via email once you place an order and we will be more than happy to accommodate it. You can email us at order@pinkfreshstudio.com
- International orders: We ship all international orders via DHL/Fedex. If you want us to use your shipping account for shipping then please let us know via email once you place an order. We would be more than happy to ship it via your choice of shipping carrier if you have an account. You can email us at order@pinkfreshstudio.com about it and we will work with you on that.
-We ship FOB, once your order leaves our office, We have no control over transit times. We will provide you tracking no. once your order ships.
Custom fees:
- Countries outside the USA may charge you additional taxes, custom fees or brokerage fees upon delivery. Please check your local customs office for more information. These fees/taxes are your responsibility.
Damaged order:
- Please contact us immediately in case your order arrives damage at order@pinkfreshstudio.com within 5 business days upon receiving your order along with pictures of damaged goods. We will make arrangements to replace your order immediately and in case of unavailability of your ordered products, refund will be issued.
Returns:
- We do not accept any returns. All sales are final.
Pricing and copy rights:
- Prices are subject to change without notice.
- Reproduction in any way of Pinkfresh Studio designs and products is strictly prohibited.
Inactive accounts: Please be aware that any account that remains inactive for one year is subject to deletion. Retailers with deleted accounts must re-register for a new PinkFresh Studio wholesale account to be able to place an order.
FAILURE TO COMPLY WITH ANY OF OUR TERMS AND CONDITIONS WILL RESULT IN DELETION OF YOUR ACCOUNT.